Effective Date: 15th August 2023
1. Introduction
We value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website, book a class, sign up for communications, or contact us.
1. Who We Are
We’re Bliss Yoga & Wellbeing, based in Beeston, Nottingham, offering yoga classes, wellbeing workshops, and studio hire.
If you have any questions about how we handle your information, please contact us at:
📧 blisswellbeing@gmail.com
📍 Beeston, Nottingham, UK
2. What Information We Collect
We may collect the following information when you interact with us:
- Name and contact details (such as email address, phone number, or postal address)
- Booking and payment information
- Health information (only when relevant for class safety)
- Preferences for communication (email, SMS, phone, etc.)
- Messages, enquiries, or feedback you send us
3. How We Use Your Information
We use your information to:
- Manage class and event bookings
- Process payments and confirmations
- Send SMS or email reminders for bookings, upcoming classes, and events
- Share special offers or wellbeing tips (only if you’ve opted in)
- Ensure health and safety during sessions
- Respond to your questions or feedback
We will never sell or share your personal details with third parties for marketing purposes.
4. SMS and Text Message Terms
If you provide your mobile number and opt in to receive SMS messages, you agree to the following:
- You may receive text messages about class reminders, event updates, booking confirmations, or wellbeing offers from Bliss Yoga & Wellbeing.
- Message frequency will vary depending on your bookings or preferences.
- You can opt out of SMS communications at any time by replying STOP to any message, or by emailing blisswellbeing@gmail.com.
- Standard message and data rates may apply, depending on your mobile provider.
- Your phone number will be stored securely and used only for Bliss Yoga & Wellbeing communications.
We respect your preferences — if you do not wish to receive text messages, we will continue to contact you through your chosen alternative method (e.g., email).
5. How We Store and Protect Your Data
Your data is kept secure and confidential. We use trusted booking and payment systems with current encryption standards. Only authorised team members can access your data when necessary.
6. Your Rights
Under data protection law, you have the right to:
- Access the personal data we hold about you
- Request corrections to inaccurate information
- Request deletion of your data
- Withdraw consent for marketing emails or SMS at any time
To make a request, please email blisswellbeing@gmail.com.
7. Cookies
Our website may use cookies to improve your browsing experience. You can turn off cookies anytime in your browser settings.
8. Updates to This Policy
We may update this policy from time to time. The latest version will always be available on our website, so please check back occasionally to stay informed.
